Complete Solar
$4.27 Cost per Watt
Complete Solar is a California solar energy contractor that relies on a partner-based strategy to provide residential customers with access to specialized solar services.
Complete Solar, which is also known as Complete Solar Solution, Inc., is a privately-owned solar energy contractor serving residential customers in California, Utah and New Jersey.
The company was founded in 2010 by brothers Will and Dave Anderson, who currently serve as CEO and CMO respectively. Originally based in San Mateo, CA, Complete Solar is now headquartered in San Ramon, which is just southeast of the Bay Area.
In 2016, Complete Solar adopted a radical new business model. In contrast to turnkey solar companies that manage every aspect of their solar projects, Complete Solar has established working partnerships with more than 50 smaller companies, which essentially act as its subcontractors.
Through their proprietary digital platform, called the HelioPro Alliance Program, Complete Solar connects independent solar contractors with homeowners interested in installing solar energy systems. Complete Solar acts a facilitator, fashioning customized solar solutions through their network of partner companies that specialize Read More
Complete Solar's proprietary software links residential customers with multiple third-party lenders, all of whom will help finance solar purchases. In addition to offering solar loans, Complete Solar also gives customers access to solar energy through Power Purchase Agreements (PPAs), which guarantee low rates and require no upfront investment.
In their first year as a partner-centered enterprise, Complete Solar doubled their revenues. They've scaled up their installations to more than 200 homes per month, with a cumulative quarterly capacity of 3-4 megawatts. No longer limited by geography, Complete Solar can continue to expand operations nationally as their partner network grows. The Complete Solar model promotes horizontal specialization as an alternative to vertical integration, based on the assumption that specialized contractors can deliver speedier installation services at lower costs.
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Featured Reviews
3.2 / 5
Jake - California
Avoid at all costs, this company is the absolute worst! I don’t even know where to begin, but my project is still unfinished after a year and a half. Getting them to return communication is near impossible and there has been zero transparency about the process - they even tried to shadily renege on the agreement at one point. They’re incompetent at best, criminal at worst (likely both). Be forewarned!
Patsy - California
I installed Complete Solar in 2015. Installation was seamless sales person was knowledgeable. In 2017 my system failed. I was told when I installed that Complete Solar will Monitor my system and inform me if there are any problems. They will also come out clean the panels if they notice they are dirty.
When I had problems with my system I called Complete Solar Only to find out that the above statements were untrue. I was told that if I rented my system my warranty will cover everything since I purchased my system my warranty is not the same as renting. It took six months to get my system back up. At that time they discovered I had a shattered panel which Complete Solar did not cover under the warranty.
I fought with them to be reimbursed when my system did not function. I eventually was reimbursed.
Since then my system has failed three more times. Customer service from Complete Solar has much to be desired. My system is currently not functioning I reported it since December 30 of 2020 it is now January 18th of 2021 and I’m still waiting for it to be fixed. The technician was supposed to come out today and January 18 but had an emergency so I’m put on hold again.
I did request the opinion of another technician and was told that there is only one technician serving my area. Spending $21,000 and getting this kind of service is very ridiculous.
Contact Complete Solar
| Locations: | 15325 Fairfield Ranch Rd, Chino Hills, CA, USA ...Read More |
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| Website: | https://completesolar.com |
| Phone: | 8772994943 |
| Email: | sunshine@completesolar.com |
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